I would like to thank McCoy Enterprises for the
outstanding training that they provided to my team at Woodwind and Brasswind. Our staff was overwhelmingly positive about the value and quality of the instruction and material. McCoy took the time to learn our business and designed a custom sales training program that fit our business model and culture. They are true "business partners" in every sense of the word.
Congratulations to McCoy Enterprises on being named one of the "Top 100 Fastest Growing Companies in the Philadelphia Area". I would highly recommend McCoy Enterprises as a corporate partner.
Cindy Uhrich
Director, Customer Contact Operations
http://www.wwbw.com
"We have been fortunate to utilize the expertise of McCoy Enterprises on several occasions.
They are professional, energetic and engaging communicators and trainers. Our employees have left their trainings feeling uplifted and that it “wasn’t a waste of time” and they all felt they learned a great deal from the training they provided. They have the ability to engage each employee and have a very interactive program."
"I would recommend McCoy Enterprises without hesitation."
Jill L. Pundt
HR Director
Tozour-Trane
"It has been my pleasure to be associated with representatives
of McCoy Enterprises for the last several years. From the point of first contact through the follow-up to their training sessions, they have always been the consummate professionals. McCoy Enterprises does not attempt to “sell” you an off-the-shelf program, rather they take the time to learn their client’s needs and design and implement training programs to meet them. The instructors are not only subject matter experts, they are exceptional trainers using not only the written materials, but also keeping the participants engaged by incorporating their everyday work situations into the sessions. Another strength is their follow-up with participants to ensure they are applying the concepts presented and assisting them with any issues that may arise. The individuals, who have attended McCoy’s training, have returned to their assignments with knowledge and skills that can be readily applied.
I would like to congratulate McCoy Enterprises on being selected as one of the Top 100 Fastest Growing Companies in the Philadelphia Area. I would not hesitate to call on them to provide their expertise should the need arise."
David P. Brodar, SPHR
Associate Hospital Director – Human Resources
(Former Director of HR for Magee Rehabilitation)
I have used the folks at McCoy Enterprises to help me
create a culture of accountability in the six call centers I managed. Using tools like "WOW" and "WIIFM" really helped to reinforce what was important to the Associates and Management as they conversed with customers. McCoy learned my business model, worked to understand the issues on my team and tailored the training accordingly. They kept me abreast of the training status, offered corrective solutions to problems and were very, very flexible to my needs. All in all, I had a very positive experience working with McCoy.
Brian Cahill
Director
Verizon - Sales Operations Support
Strategic Operations Readiness & Planning
http://www.verizon.com
The relevance of your insights, coupled with your real life examples from personal
work experiences, was right on target. Even though some fo the attendees were from Senior Management with numerous years of management experience, you provided valuable insight and we found ourselves looking at our organization from a different perspective. The feedback from our management team regarding the program was extremely positive and we’ve focused on implementing the management approaches you recommended.
I want to heartily recommend you/your firm as a presenter on Management/Staff development issues.
Robert McLaughlin
University Controller
http://www.umdnj.edu